Effective date: 24 July 2026

1. About this policy

The Singularity Company – FZCO (“Singularity”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information in connection with our website, business activities, technology services, consulting services, audience solutions and commercial partnerships.

Where Australian privacy law applies, we aim to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Personal information we may collect

Depending on how you interact with us, we may collect:

• your name, job title, company and business contact details;

• information you provide through enquiries, meetings, forms, emails or contracts;

• billing, payment and transaction information;

• information about your use of our website and services;

• IP address, browser type, device information, approximate location and cookie identifiers;

• professional information obtained from publicly available sources, business databases or commercial partners;

• campaign, audience, media and engagement information supplied by clients, platforms or data partners; and

• other information reasonably required to provide our services.

We generally do not seek to collect sensitive information, such as health information, political opinions, religious beliefs or biometric information. Where sensitive information is required, we will only collect or use it where permitted by law.

3. How we collect information

We may collect personal information:

• directly from you;

• from your employer or organisation;

• through our website, emails and online services;

• from clients, agencies, publishers, technology platforms and service providers;

• from publicly available sources;

• from business intelligence and professional networking services; and

• through cookies, pixels and similar technologies.

Where practical, we will tell you when we collect personal information and why it is being collected.

4. How we use personal information

We may use personal information to:

• respond to enquiries and communicate with you;

• provide consulting, data, media, technology and audience services;

• manage client, supplier, investor and commercial relationships;

• prepare proposals, contracts, invoices and reports;

• operate, secure and improve our website and services;

• analyse trends, audiences, campaigns and business performance;

• develop models, insights and recommendations;

• prevent fraud, misuse and security incidents;

• comply with legal and regulatory obligations; and

• send relevant business communications where permitted by law.

We may also create aggregated, statistical or de-identified information. Where information has been properly de-identified and no individual is reasonably identifiable, it may no longer be personal information under Australian privacy law.

5. Audience data and automated analysis

Some of our services involve analysing audience, media, behavioural or contextual signals supplied by clients and technology partners.

These services may use algorithms, machine learning or artificial intelligence to:

• identify patterns and trends;

• group users or devices into broader audience categories;

• estimate interests or commercial intent;

• generate campaign or business insights; and

• recommend potential marketing strategies.

We do not intend to use this information to make decisions that produce legal or similarly significant effects on an identifiable individual.

Where reasonably possible, we work with pseudonymous, aggregated or de-identified identifiers rather than directly identifying information.

6. Disclosure of information

We may disclose personal information to:

• our employees, contractors and professional advisers;

• technology, hosting, cloud, analytics and security providers;

• advertising, media, data and audience technology partners;

• clients and commercial partners where required to provide an agreed service;

• payment and financial service providers;

• regulators, courts, law-enforcement bodies or government agencies where required by law; and

• a purchaser or adviser in connection with a proposed sale, investment, restructuring or transfer of our business.

We do not disclose personal information for unrelated purposes unless you have consented or the disclosure is otherwise permitted by law.

7. Overseas processing

Singularity is established in the United Arab Emirates and operates internationally.

Personal information may be stored, accessed or processed in countries including:

• Australia;

• the United Arab Emirates;

• Singapore;

• the United States;

• the United Kingdom;

• countries within the European Economic Area; and

• other countries in which our clients, technology providers or service providers operate.

Where Australian privacy law applies, we take reasonable steps to ensure overseas recipients protect personal information consistently with applicable Australian privacy requirements.

8. Direct marketing

We may send you business communications about our services, partnerships, products or events where permitted by law.

You may opt out at any time by:

• using the unsubscribe link in an email; or

• contacting us using the details below.

We will process opt-out requests within a reasonable period.

9. Cookies and analytics

Our website may use cookies, pixels and similar technologies to:

• operate website functionality;

• understand how visitors use our website;

• measure website performance;

• improve our services; and

• support relevant marketing activities.

You can control cookies through your browser settings. Disabling cookies may affect some website functions.

10. Data security and retention

We take reasonable administrative, contractual and technical measures to protect personal information from:

• misuse;

• interference;

• loss;

• unauthorised access;

• unauthorised modification; and

• unauthorised disclosure.

These measures may include access controls, encryption, secure hosting, staff and contractor obligations, monitoring and vendor assessments.

We retain personal information only for as long as reasonably required for the purpose for which it was collected, to meet contractual requirements or to comply with legal obligations. Information that is no longer required will be deleted, destroyed or de-identified where reasonably practicable.

No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

11. Data breaches

We maintain processes for assessing and responding to suspected data breaches.

Where Australian law applies and a breach is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner where required under the Notifiable Data Breaches scheme.

12. Access and correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before processing a request.

In some circumstances, the law may permit us to refuse access. Where appropriate, we will explain the reason for the refusal and the available complaint process.

13. Privacy complaints

You may contact us if you have a question or complaint about how we handle personal information.

Please include enough information for us to understand and investigate the matter. We will acknowledge and respond to privacy complaints within a reasonable period.

If you are not satisfied with our response and Australian privacy law applies, you may contact the Office of the Australian Information Commissioner.

14. Third-party websites

Our website and communications may contain links to third-party websites or platforms.

We are not responsible for the privacy practices of those third parties. You should review their privacy policies before providing them with personal information.

15. Changes to this policy

We may update this Privacy Policy to reflect changes to our business, technology, legal obligations or privacy practices.

The current version will be published on our website with its effective date.

16. Contact us

For privacy questions, access or correction requests, complaints or marketing opt-outs, contact:

The Singularity Company – FZCO
Dubai Silicon Oasis
Dubai, United Arab Emirates

Email: hello@thesingularity.company
Website: https://thesingularity.company